Summary Since it’s publication, I have been reading through Quebec’s “Referential of Competencies for Public Service Leaders.” This framework was designed to help public servants navigate change and lead with coherence. What struck me most is how much of it applies...
In the study of finance, complexity is often treated as a problem — a source of uncertainty, fragility, and systemic risk. Yet complexity itself is not the enemy. It is the natural state of any adaptive system composed of interdependent actors, feedback mechanisms,...
Most residents want to understand where their tax dollars go, but municipal documents are often long, technical, and hard to navigate. A Citizen Dashboard makes that information visual, direct, and accessible — turning data into understanding. When citizens can see...
Municipal decisions affect every resident, yet too often, citizens only hear about them through dense minutes or fragmented social media posts. True accountability begins when information is shared in a way that people can easily understand, verify, and discuss. Clear...
Debt can sound like a frightening word, but in municipal finance, it is not always a bad thing. When used wisely, borrowing allows a community to build for the future without placing the entire cost on today’s taxpayers. Understanding how and why a municipality...
