Summary Since it’s publication, I have been reading through Quebec’s “Referential of Competencies for Public Service Leaders.” This framework was designed to help public servants navigate change and lead with coherence. What struck me most is how much of it applies...
Most residents want to understand where their tax dollars go, but municipal documents are often long, technical, and hard to navigate. A Citizen Dashboard makes that information visual, direct, and accessible — turning data into understanding. When citizens can see...
Municipal decisions affect every resident, yet too often, citizens only hear about them through dense minutes or fragmented social media posts. True accountability begins when information is shared in a way that people can easily understand, verify, and discuss. Clear...
Debt can sound like a frightening word, but in municipal finance, it is not always a bad thing. When used wisely, borrowing allows a community to build for the future without placing the entire cost on today’s taxpayers. Understanding how and why a municipality...
Every town, no matter its size, runs on a budget. Yet for many citizens, municipal finances can feel like an indecipherable mix of numbers, codes, and reports. The truth is simpler: a budget is the story of how a community sets priorities and manages its shared...
